Good morning team. I have a quick question about CER...
We user CER 8.6 with CUCM 8.6 and track phones by IP subnet. Each floor/wing has it's own subnet, so it works out very well.
But recently, we were asked to put run cabling and put an ip phone in the penthouse of our building. We ran the cabling to the closest phone closet and connected to that switch. So the phone is pulling an ip address in the subnet for that particular floor/wing. So it's incorrect... if someone were to dial 911 from the penthouse phone, it would show up as 3rd floor north. I'd like it to say "Roof Penthouse" (a new ERL that I will configure)
My question is can I use a "Manually Configured" phone to accomplish this, or do I need to give that phone it's own "subnet"?
You can assign that one switch port to the proper ERL and rely on switch port assignment which should have precedence over subnet based tracking.