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can't get stateful failover on active/backup load balancers to work (CSS11501)

harriet82
Level 1
Level 1

Hi everyone,

Having some issues with load balancing two webservers using two CSS11501 content service switches (VIP/interface redundancy, Active/Backup, and Active Session Redundancy setup). 

I've set up both CSSs to load balance the web servers behind it, and it works with Active/Backup setup.  When I configure it with Active Session Redundancy though for stateful failover, I start to have issues.  For example, as a test, I'm downloading a file through the load balancers from the web server.  Mid-download, when I do a reboot on the master CSS, the download just suddenly stops (meaning, my ASR stateful config didn't work.. duhh). the funny thing is this: after the CSS finishes rebooting, and both are up again, I can't access the web servers through vip address at all (times out on my web browser).  To get it up and running again, I would first need to unplug the ethernet cables from the master CSs, wait awhile, then re-attach. 

I've tried many variations on fixing this issue, but have been unsuccessful.  Any help is appreciated.  I've attached the running config on both CSSs for your reference (i've chnaged the IPs around, of course, but you get the idea):

CSS 1:

!*************************** GLOBAL ***************************

  global-portmap base-port 3000 range 30000

!************************* INTERFACE *************************

interface e2

  bridge vlan 2

interface e7

  isc-port-one

!************************** CIRCUIT **************************

circuit VLAN1

  ip address 172.41.2.2 255.255.255.0

    ip virtual-router 1

    ip redundant-interface 1 172.41.2.254

circuit VLAN2

  ip address 215.215.186.10 255.255.255.0

    ip virtual-router 2

    ip redundant-interface 2 215.215.186.254

    ip redundant-vip 2 215.215.186.5

    ip redundant-vip 2 215.215.186.3

!************************** SERVICE **************************

service ws1-80

  ip address 172.41.2.10

  keepalive type http

  keepalive port 80

  protocol tcp

  redundant-index 1

  active

service ws2-80

  ip address 172.41.2.11

  keepalive type http

  keepalive port 80

  protocol tcp

  redundant-index 2

  active

!*************************** OWNER ***************************

owner company1

  content ws80-newvip

    vip address 215.215.186.5

    protocol tcp

    port 80

    add service ws1-80

    add service ws2-80

    redundant-index 102

    active

  content ws80-oldvip

    protocol tcp

    vip address 215.215.186.3

    port 80

    add service ws1-80

    add service ws2-80

    redundant-index 101

    active

CSS2:

sh run

!*************************** GLOBAL ***************************

  global-portmap base-port 33100 range 30000

!************************* INTERFACE *************************

interface e2

  bridge vlan 2

interface e7

  isc-port-one

!************************** CIRCUIT **************************

circuit VLAN1

  ip address 172.41.2.3 255.255.255.0

    ip virtual-router 1

    ip redundant-interface 1 172.41.2.254

circuit VLAN2

  ip address 215.215.186.11 255.255.255.0

    ip virtual-router 2

    ip redundant-interface 2 215.215.186.254

    ip redundant-vip 2 215.215.186.5

    ip redundant-vip 2 215.215.186.3

!************************** SERVICE **************************

service ws1-80

  ip address 172.41.2.10

  keepalive type http

  keepalive port 80

  protocol tcp

  redundant-index 1

  active

service ws2-80

  ip address 172.41.2.11

  keepalive type http

  keepalive port 80

  protocol tcp

  redundant-index 2

  active

!*************************** OWNER ***************************

owner company1

  content ws80-newvip

    vip address 215.215.186.5

    port 80

    protocol tcp

    add service ws1-80

    add service ws2-80

    redundant-index 102

    active

  content ws80-oldvip

    vip address 215.215.186.3

    protocol tcp

    port 80

    add service ws1-80

    add service ws2-80

    redundant-index 101

    active

1 Reply 1

harriet82
Level 1
Level 1

just to add to the previous post, i didn't configure any critical services - but I don't believe this should be an issue.  You can see in the configuration.  As well, I don't have any issues with both CSSs failing over when I have both up and running, and I manually power down / or simply unplug one CSS... it fails over well from master to backup and vice versa. 

I only have an issue when i reboot one CSS - it never seems to recover when I reboot, even after the one CSS comes back up.

Thanks again,

Harriet

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