cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
782
Views
0
Helpful
5
Replies

how to pull up cisco assets my company owns?

alison.hou
Level 1
Level 1

            Can you tell whether my cco account has any access to all my company's cisco devices?

thanks,

5 Replies 5

Hi Alison

What you meant is whether your CCO ID can create Cisco TAC cases based on your network equipment's serial number? Is this your question?

Warm regards,
Ramraj Sivagnanam Sivajanam

Leo Laohoo
Hall of Fame
Hall of Fame

Not it won't.

Marvin Rhoads
Hall of Fame
Hall of Fame

You need to coordinate with whomever your company purchases their Cisco support (Smartnet and related contract services) from. Your company should have a designated contact person who coordinates this information.

Most partners and resellers will annually revalidate the covered items and generate CSD listings of what devices have which coverage. This is the basis for the contract(s). Once you know all expected devices are covered, the way to complete the loop is to make sure your cisco.com userid is associated with that contract or contracts.

Thank you. I got it.

Alison

You're welcome.

Please mark your question answered or rate responses if they were helpful.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: