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Agent login error -The password specified is invalid.

Unanswered Question
Aug 29th, 2012
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CCX version 8.5 agent trying to log in getting the following error.

Cisco Agent Desktop

The password specified is invalid.

Retry or Cancel


passwords are verified by AD - tested network access and it works.

tried the same password on another user account - no errors.       

Any Ideas out there..

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Graham Old Thu, 08/30/2012 - 09:34
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If I have password problems I always try the ccmuser page on UCM.


https://ccmuser


It shows if its a CCX or UCM into AD problem


Graham

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