I have upgraded a IPIVR from 3.5(3) to 8.5. In the previous versions i have noticed that there are Execute Java Method steps are available but in 8.5 they are missing. how can we use the same script in the new installation?
when i try to load the script in 8.5 editor i am getting java error.
nested exception is java.lang.classnotfoundexception:application
yes, based on the version number you see, the custom class was compiled with JDK 7 (hence class format version 51.0), but I am sure UCCX 8.5 does not have JDK 7 yet.
You can find out the version of the JDK in UCCX easily, using the following method:
I am afraid you'll have to recompile your custom classes with JDK 6.