SDM: Failure to launch (1841 router)

Unanswered Question
Sep 3rd, 2012
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I have a Cisco 1841 router and am using it at home to study for my CCENT/CCNA exam next week.  I need to practice using the SDM to configure NAT/PAT and DHCP as I hear this could be a possible exam topic.  Here's the problem:


I believe that I already have the SDM on my router (I see an SDM.TAR file listed when I Show Flash).  Unfortunately, I have been unable to launch it even once, though I configured the router to support SDM with the appropriate privilege level password (15), http and secure server settings, username, domain-name, crypto key, authentication, transport input, etc.).


Please; can anyone answer the following for me:



  1. Does the SDM.TAR file that I see in my flash represent the complete SDM or should I see more files in flash with SDM in the name to use this GUI?
  2. How, exactly, can I get my router to launch a webpage and access the SDM from my flash without having to download an SDM to my pc and run it from there (if, in fact, I have the right SDM file in flash to begin with)?

  3. If all else fails; where do I go to download the SDM (it's a little confusing when I put in "SDM" in the Cisco site search).



Any help will be GREATLY appreciated.


Thanks.


Jamal Hyman

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ossalman Mon, 09/03/2012 - 06:59
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  • Cisco Employee,

hello Jamal,


could you please share the output of show version and show flash... i will review it and get back to you...


thanks,

/Osama

Jamalhyman Mon, 09/03/2012 - 10:39
User Badges:

Hello Ossalman,


Below is the output for both Show Version and Show Flash.  Line 74 in Show Flash references the SDM.TAR.


Thanks alot for taking some time to look into this.


Jamal


Show Version


JamalRouter#show version                       

Cisco IOS Software, 1841 Software (C1841-ADVSECURITYK9-M),


Version 12.4(3h), REL

EASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Wed 25-Jul-07 13:43 by stshen


ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE


(fc1)


JamalRouter uptime is 1 minute

System returned to ROM by power-on

System image file is "flash:c1841-advsecurityk9-mz.124-3h.bin"



This product contains cryptographic features and is subject to


United

States and local country laws governing import, export,



transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use

encryption.

Importers, exporters, distributors and users are responsible



for

compliance with U.S. and local country laws. By using this



product you

agree to comply with applicable laws and regulations. If you



are unable

to comply with U.S. and local laws, return this product



immediately.



A summary of U.S. laws governing Cisco cryptographic products



may be found at:

A summary of U.S. laws governing Cisco cryptographic products



may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html



If you require further assistance please contact us by sending



email to

[email protected].



Cisco 1841 (revision 7.0) with 234496K/27648K bytes of memory.

Processor board ID FTX1143Y0SN

2 FastEthernet interfaces

2 Serial interfaces

1 Virtual Private Network (VPN) Module

WIC T1-DSU

DRAM configuration is 64 bits wide with parity disabled.

191K bytes of NVRAM.

125184K bytes of ATA CompactFlash (Read/Write)



Configuration register is 0x2102





Show Flash



JamalRouter#show flash                     

-#- --length-- -----date/time------ path

1         5304 Nov 18 2010 20:19:16 +00:00 backup123

2         4096 Sep 01 2012 00:11:50 +00:00 ._.Trashes

3      1164288 Oct 25 2007 19:37:08 +00:00 COMMON.TAR

4            0 Sep 01 2012 00:11:50 +00:00 .Trashes

5            0 Sep 01 2012 13:05:58 +00:00 .Spotlight-V100

6            0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2

7            0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0

8            0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/journals.repair

9         8192 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/PSID.DB

10           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/tmp.SnowLeopard

11           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/tmp.Lion

12           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/Lion.created

13          28 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/indexState

14        4096 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexHead

15       32768 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexIds

16        3277 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexGroups

17        4096 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexPostings

18        8192 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexTermIds

19        4096 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexPositions

20        8192 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexPositionTable

21        8224 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexDirectory

22        1024 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexCompactDirectory

23       65536 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexArrays

24         480 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.indexUpdates

25       65536 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/0.directoryStoreFile

26        4096 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/live.0.indexHead

27       32768 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexIds                      




28        3277 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexGroups                   




29        4096 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexPostings                 




30        8192 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexTermIds                  




31        4096 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexPositions                




32        8192 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexPositionTable            




33        8224 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexDirectory                




34        1024 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexCompactDirectory         




35       65536 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexArrays                   




36       10445 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.indexUpdates                  




37       65536 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.directoryStoreFile            




38      118784 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/STORE.DB                             




39      118784 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/.store.db                            




40       65536 Sep 01 2012 13:06:30 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/reverseDirectoryStore                




41           4 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/shutdown_time                        




42           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/journals.live                        




43          75 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/journals.live/JOURNAL.1              




44           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/journalExclusion                     




45           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/journals.scan                        




46          53 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/journals.scan/JOURNAL.1              




47        3136 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/reverseDirectoryStore.shadow         




48        4096 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexHead                    




49           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexTermIds                 




50           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexPositionTable           




51       65536 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexArrays                  




52           8 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexCompactDire             




53        2056 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexDirectory               




54        1088 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.directoryStoreFile.shadow          




55           1 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/0.shadowIndexGroups                  




56        4096 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexHea                




57           0 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexTermIds            




58           0 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexPositionTable      




59       65536 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexArrays             




60           8 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.sh                            




61        2056 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexDirectory          




62        1088 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA                         




E-4DD4-8CDB-AB6E6D095DF0/live.0.directoryStoreFile.shadow     




63           1 Sep 01 2012 13:06:00 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/live.0.shadowIndexGroups

64          12 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/store.updates

65           2 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/reverseStore.updates

66          17 Sep 01 2012 13:06:46 +00:00



.Spotlight-V100/Store-V2/7FAFF9C8-FEA

E-4DD4-8CDB-AB6E6D095DF0/permStore

67           0 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V1

68         348 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/Store-V1/VolumeConfig

.plist

69        3184 Sep 01 2012 13:05:58 +00:00



.Spotlight-V100/VolumeConfiguration.p

list

70    18716536 Oct 25 2007 19:15:08 +00:00



c1841-advsecurityk9-mz.124-3h.bin

71      861696 Oct 25 2007 19:36:48 +00:00 ES.TAR

72        1038 Oct 25 2007 19:37:30 +00:00 home.shtml

73      113152 Oct 25 2007 19:37:48 +00:00 HOME.TAR

74     6036480 Oct 25 2007 19:36:24 +00:00 SDM.TAR

75        1821 Oct 25 2007 19:35:42 +00:00 sdmconfig-18xx.cfg

76     1697952 Oct 25 2007 19:38:42 +00:00



securedesktop-ios-3.1.1.45-k9.pkg

77      416354 Oct 25 2007 19:39:10 +00:00



sslclient-win-1.1.3.173.pkg



97796096 bytes available (29976576 bytes used)

ossalman Mon, 09/03/2012 - 23:21
User Badges:
  • Cisco Employee,

hello Jamal,


from what i saw, it seems that there is no problem with the files and the IOS image, i would suggest you to follow the steps mentioned by Alain, if this doesn't help then i would sugest  you to remove the SDM files and download another fresh SDM files,,,, this should solve the problem...


http://www.cisco.com/en/US/products/sw/secursw/ps5318/prod_installation_guide09186a00803e4727.html#wp88569


thanks,

/Osama

Jamalhyman Tue, 09/04/2012 - 01:22
User Badges:

Thanks also,


I will work on this over the next few days and tell you guys if I was successful or not.


Jamal

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