Problem with Cisco EPC3825 EuroDocsis 3.0 Gateway

Unanswered Question
Oct 12th, 2012

Hi! Sorry for my english i am from Russia.

I have the Cisco EPC3825 EuroDocsis 3.0 Gateway and i can not get statistics from this modem on snmp. Use snmpwalk. Nothing was found in settings of device. Can you help me please? Thanks

I have this problem too.
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jurodri3 Tue, 10/16/2012 - 09:13

Hi Mr. Сиволапенко,

Thank you for your question.

However, the Small Business Support Community is limited to Cisco Small Business Products and the EPC3825 is not a Cisco Small Business Product.

Your product is an internet service provider (ISP) supported product. In other words you need to contact your ISP or technology reseller that you purchased this from to help you with your question.

Here are a couple of websites that may help you:

http://www.cisco.com/web/consumer/support/modem_DPC3825.html

http://www.cisco.com/web/consumer/support/prod_modems.html

Regards, Diego Rodriguez

Cisco Small Business Community Engineer

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