With Juan Ramos
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to configure, troubleshoot, and optimize the Cisco Web Security Appliance (WSA) with Cisco technical support expert Juan Daniel Ramos. The Web Security Appliance easily extends web security to include Anti-Virus, Web Reputation, and Blacklists to reveal hidden security threats on the Internet.
Juan Ramos is a senior engineer for the Cisco Web Content Security Team in Research Triangle Park, North Carolina. He has worked as a network security expert both as a customer support engineer and as a liaison between the Cisco Technical Assistance Center and the entities responsible for creating the products used in customer networks. His recent achievements include leading training sessions for new hires and covering web content security on a 24-hour basis during the 2012 London Olympics.
Remember to use the rating system to let Juan know if you have received an adequate response to your technical support question.
Juan might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Security sub-community discussion forum shortly after the event. This event lasts through December 7, 2012. Visit this support forum often to view responses to your questions and the questions of other Cisco Support Community members.