×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

SPA 301-G2 problem

Unanswered Question
Nov 27th, 2012
User Badges:

HI All,

I have a strange problem with the phone in the object.

The phone is installed on a vessel, it's configured well because is functioning very well.

The problem is that after two or three days the phone becomes inoperate, that's to say if I get up the phone I hear the tone no more, as if the phone was switched off, but it's on because it's reachable and I can access its web page.

I thought about a problem of the phone, so i changed it with a new phone but the problem is the eame also with the new phone.

Have you some idea about this problem.

Thanks very much,

Best regards.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
nseto Wed, 11/28/2012 - 14:42
User Badges:
  • Silver, 250 points or more

Check the info tab on the web page when this problem occurs.  See if the phone is still registered to the proxy.  If no longer registered, see if the phone still sends out registrations by checking the log file.  Info on setting up debug log is at https://supportforums.cisco.com/docs/DOC-9862

mempireo1 Fri, 11/30/2012 - 02:19
User Badges:

Thank you very for the answer.

I Will try this solution.

I will comunicate you the results.

Have a good day.

Actions

This Discussion

Related Content