I am having 6 analog lines terminating on my CME 9.1 at branch.
I have SIP Trunk between the same branch CME & HQ having CUCM 4.1.
I have configured translation rule to divert call coming from Analog Line to an extension = 9033 (configured for IVR at CUCM in HQ)
so the call route is Call coming in on CME from Analog Line ------> on CME translation rule, & forwarding to extension 9033 through SIP Trunk
following is the configuration :
voice translation-rule 2
rule 1 /77335508/ /9033/
voice translation-profile 2
translate called 2
translation-profile incoming 2
supervisory disconnect dualtone mid-call
supervisory dualtone-detect-params 1
timeouts call-disconnect 5
timeouts wait-release 5
connection plar opx 9033
dial-peer voice 9033 voip
corlist outgoing call-national
session protocol sipv2
session target ipv4:192.168.0.10
voice-class codec 1
voice-class h323 1
When I can call internally to extension 9033, it plays IVR prompt then it transfer to Agent (which is expected behaviour) but if i call from my mobile to 77335508 some times it hit 9033 & i hear the prompt then transfer to the agent but most of the time it forwards to some voice msging system & i dont know from where this prompt is playing.
I shutdown dial-peer voice 9033 + CUE dial-peer & tried call on 77335508 still the same prompt plays. If i disconnect the analog line from CME & connect through analog phone it does not forward to any prompt & the analog phone rings.
One this i just remembered that i updated my CME from 8.6 to 9.1 & it worked on 8.6 version couple of times.
Is there any compatibility or design issue with receiving call in analog lines & then forwarding to SIP Trunk, is this right design ?