Originally posted: 2012-Feb-18.
I have a number of updates and corrections for the GB section of the document at
A few weeks ago, I filled in the feedback form on that page asking for someone at Cisco to contact me so that I could email the updates to Cisco.
A week or so later I received an email from 'custsatpms at cisco dot com' thanking me for my updates (which I hadn't yet sent).
Replying to that message results in Cisco returning my message as undelivered due to a "permanant fatal error: bad email address".
How to proceed from here?
My name is Karla Ormsby and I have replaced Darrell Black as the Documentation Manager for Cisco Unified Communications Manager. I understand that you were working with him to correct or improve some information in one of the documents. I can help you with this issue, although I don't know where you left off with him; so if you wouldn't mind, could you please send me the information and I will see to it that the documentation gets updated as you wish.
Feel free to contact me via email or telephone and we will get these issues resolved. We apologize for the delay in communication. It has taken awhile to get things rolling again since Darrell's departure.
My name is Darrell Black. I am the Documentation Manager for CUCM. Hilde Weisert informed me that you have some feedback you wish to share for the Cisco Unified Communications Manager (CallManager) Dial Plan Deployment Guide.
I'd be happy to review your feedback and determine how we can improve the Cisco documentation. You can send your feedback directly to me at firstname.lastname@example.org.
Thanks for your help, Ian.
It took the best part of a year since initially raising this with another team in November 2011, but finally the GB number plan documentation was updated a few days ago.
The new version resides at:
This now more accurately describes the current situation in GB.
There are still some minor issues concerning the fact that various GB non-geographic numbers tagged as "national rate" and "local rate" are not actually charged in that manner. These are now "special rate", "business rate" or some such other designation but that's for another day.