Call Manager Database Communication Error

Answered Question
Jan 12th, 2013

Dear All,

I am running Call Manager version 8.0

Whenever i am trying to access my call manager through GUI, i am not able to access it.It gives me an error message something like "Database Communication Error"

Then i tried to access my call manager through SSH but even then i am not able to acces it.

Kindly find attached screen shot for your consideration and please guide me how i can resolve this issue and what could be the reason for this error.

I would be very thankful to you.

Regards,

Malik.

Attachment: 
I have this problem too.
0 votes
Correct Answer by Joe Martini about 1 year 3 months ago

The SSH output looks like the server may have gone into read-only mode, it usually says something about that at the top of the SSH session when you try and log in.  Try and run the recovery disk on the server to see if that helps.  Sometimes the recovery disk plus the reboot the disk causes you to do allows the system to come back up fully.  Often times the Database Communication Error happens when the database service "A Cisco DB" is not running which you would have to check from the CLI with "utils service list" once you can get in to it.

Correct Answer by Aman Soi about 1 year 3 months ago

Hi Malik,

How many call manager servers do u have in a cluster?

On which server [Pub/Sub], do u get this message if u have more than one server in cluster.Can u share the utils dbreplication runtimestate output from PUB through CLI  or through Unified reporting,please check DB status .

regds,

aman

  • 1
  • 2
  • 3
  • 4
  • 5
Average Rating: 0 (2 ratings)
Correct Answer
Aman Soi Sat, 01/12/2013 - 06:55

Hi Malik,

How many call manager servers do u have in a cluster?

On which server [Pub/Sub], do u get this message if u have more than one server in cluster.Can u share the utils dbreplication runtimestate output from PUB through CLI  or through Unified reporting,please check DB status .

regds,

aman

Correct Answer
Joe Martini Sat, 01/12/2013 - 08:12

The SSH output looks like the server may have gone into read-only mode, it usually says something about that at the top of the SSH session when you try and log in.  Try and run the recovery disk on the server to see if that helps.  Sometimes the recovery disk plus the reboot the disk causes you to do allows the system to come back up fully.  Often times the Database Communication Error happens when the database service "A Cisco DB" is not running which you would have to check from the CLI with "utils service list" once you can get in to it.

tiger_401 Wed, 01/23/2013 - 00:22

Dear All,

I am running call manager 4.2.

I need to configure the directory for the users manually in the call manager.

Can you pleas gudie me how i can do that.

Will be very grateful.

Thanks

Malik.

Actions

Login or Register to take actions

This Discussion

Posted January 12, 2013 at 6:40 AM
Stats:
Replies:3 Avg. Rating:
Views:390 Votes:0
Shares:0
Tags: No tags.

Discussions Leaderboard

Rank Username Points
1 21,026
2 15,047
3 10,314
4 7,999
5 4,856
Rank Username Points
154
95
72
66
55