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6513 ONLINE-SP-6-DNLDFAIL

paul amaral
Level 4
Level 4

I’m having an odd issue with a cisco 6513 not booting up   enhanced flexwan card with clear channel/multi channel PAs.

I’m not sure if this is happening with other types of   cards but it happens with the enhanced flexwans that I have. For example   removed a flexwan out of slot 8, which was working, and when I inserted it   will not boot up. The 6500 resets the card over and over again and eventually   turns power off to the card.

It seems that most of the time when power is disabled   %C6KPWR-SP-4-DISABLED to a line cards   it’s because of

(RESET) or (Module   Failed SCP dnld) %ONLINE-SP-6-DNLDFAIL: Module 8, Proc. 1, Runtime image   download failed because of scp send failure. At 1st I thought that   make it’s the flexwans but from the   error mesg I think it’s the PAs that are having the issues.

Most of the time I now have to cold boot in order for the   flexwans to work after I remove/insert them. Not sure if someone ran into   this issue and can give me some hints or if this is a bug with the IOS im using, i dont have access to that.

TIA, Paul

System restarted at 01:58:34 est Fri Jan 25 2013

System image file is   "disk0:s72033-advipservicesk9_wan-mz.122-33.SXI4a.bin"

Last reload reason: Reload Command

core.prv.ri#sh module

Mod Ports Card Type                             Model              Serial No.

--- ----- --------------------------------------   ------------------ -----------

1   48   SFM-capable 48-port 10/100 Mbps RJ45     WS-X6548-RJ-45     SAL0710A54G

2   48   SFM-capable 48-port 10/100 Mbps RJ45     WS-X6548-RJ-45     SAL09444KVM

4    0 2   port adapter Enhanced FlexWAN         WS-X6582-2PA       JAB084002AC

5   0   2 port adapter Enhanced FlexWAN         WS-X6582-2PA       JAB083402EG

7   2   Supervisor Engine 720 (Active)           WS-SUP720-3BXL     SAD084202LK

8   0   2 port adapter Enhanced FlexWAN         WS-X6582-2PA       JAB093000QS

10   0 2 port adapter Enhanced FlexWAN       WS-X6582-2PA       JAB090400FF

Mod MAC addresses                       Hw   Fw           Sw           Status

--- ---------------------------------- ------ ------------   ------------ -------

1 0009.11f6.3590 to 0009.11f6.35bf   5.2     6.3(1)       12.2(33)SXI4 Ok

2 0015.f927.88b0 to 0015.f927.88df   7.1     6.3(1)       12.2(33)SXI4 Ok

4 0011.2133.5930 to 0011.2133.596f   1.6     12.2(33)SXI4 12.2(33)SXI4 Ok

5 0011.208b.d1b0 to 0011.208b.d1ef   1.3     12.2(33)SXI4 12.2(33)SXI4 Ok

7 0011.21ba.6d04 to 0011.21ba.6d07   4.0     8.1(3)       12.2(33)SXI4 Ok

8 0014.a8f6.b600 to 0014.a8f6.b63f   2.0     12.2(33)SXI4 12.2(33)SXI4 Ok

10 0014.6abd.0930 to   0014.6abd.096f   1.5   12.2(33)SXI4 12.2(33)SXI4 Ok

Mod Sub-Module                 Model             Serial       Hw       Status

---- --------------------------- ------------------   ----------- ------- -------

7 Policy Feature Card 3       WS-F6K-PFC3BXL     SAD084003XM 1.3     Ok

7 MSFC3 Daughterboard         WS-SUP720         SAD083606NZ 2.1     Ok

Mod Online Diag   Status

---- -------------------

1 Pass

2 Pass

4 Pass

5 Pass

7 Pass

8 Pass

10 Pass

2 port adapter Enhanced FlexWAN controller

       Board is analyzed ipc ready

       HW rev 2.0, board revision A0

       Serial Number: JAB093000QS Part number: 73-9539-03

PA are rev 1.0

Below it shows what happens with a flexwan is not working   and when it works.

Slot 8 not working:


1/25/2013 12:56:20 AM


Error

9115: %CWAN_RP-3-BOOTFAIL: The WAN module in slot 8/1     failed to boot







1/25/2013 12:55:29 AM


Notice

9113: SLOT 8/0: %FABRIC_INTF_ASIC-5-FABRICSYNC_DONE:     Fabric sync on Primary channel done.







1/25/2013 12:54:53 AM


Informational

9111: %OIR-6-INSCARD: Card inserted in slot 8,     interfaces administratively shut down


1/25/2013 12:54:53 AM


Informational

9110: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 8/0


1/25/2013 12:54:39 AM


Debug

9109: Last transition recorded: (power_on_ok)->     wait_til_online (powered_off)-> shutdown_pc (pc_powered_off)-> powered_off     (operator_power_on)-> can_power_on

(yes_power)-> powered_on (real_power_on)->     check_power_on (timer)-> check_power_on (power_on_ok)->     wait_til_online (reset_timer_online)-> wait_til_online     (reset_timer_online)-> wait_til_online


1/25/2013 12:54:39 AM


Debug

9108: sm(cygnus_oir_bay slot8), running yes, state     wait_til_online


1/25/2013 12:54:38 AM


Informational

9107: %ONLINE-SP-6-DNLDFAIL: Module 8, Proc. 1, Runtime     image download failed because of scp send failure


1/25/2013 12:53:53 AM


Warning

9106: %C6KPWR-SP-4-DISABLED: power to module in slot 8     set off (Reset)




























Slot 8 working:


1/25/2013 2:03:27 AM


Informational

899: %OIR-SP-6-INSCARD: Card inserted in slot 8,   interfaces are now online


1/25/2013 2:03:21 AM


Informational

898: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online   Diagnostics


1/25/2013 2:03:21 AM


Informational

897: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal   Diagnostics...


1/25/2013 2:03:21 AM


Notice

896: SLOT 8/0: * %FABRIC_INTF_ASIC-5-FABRICSYNC_DONE:   Fabric sync on Primary channel done.


1/25/2013 2:03:16 AM


Informational

895: . %OIR-6-INSCARD: Card inserted in slot 8, interfaces   administratively shut down


1/25/2013 2:03:16 AM


Informational

894: . %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 8/0


1/25/2013 2:03:05 AM


Informational

892: . %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 8/1


1/25/2013 2:03:05 AM


Informational

893: . %OIR-6-INSCARD: Card inserted in slot 8, interfaces   administratively shut down


1/25/2013 2:02:07 AM


Warning

891: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set   off (Reset)

Slot 13 not working:


1/25/2013 1:45:49 AM


Error

906: %CWAN_RP-3-BOOTFAIL: The WAN module in slot 13/1   failed to boot


1/25/2013 1:44:54 AM


Notice

905: SLOT 13/0: %FABRIC_INTF_ASIC-5-FABRICSYNC_DONE:   Fabric sync on Primary channel done.







1/25/2013 1:44:22 AM


Informational

903: %OIR-6-INSCARD: Card inserted in slot 13, interfaces   administratively shut down


1/25/2013 1:44:22 AM


Informational

902: %CWAN_RP-6-CARDRELOAD: Module reloaded on slot 13/0







1/25/2013 1:44:12 AM


Debug

899: sm(cygnus_oir_bay slot13), running yes, state   wait_til_online


1/25/2013 1:44:12 AM


Debug

900: Last transition recorded: (power_on_ok)->   wait_til_online (powered_off)-> shutdown_pc (pc_powered_off)->   powered_off (operator_power_on)-> can_power_on (yes_power)-> powered_on   (real_power_on)-> check_power_on (timer)-> check_power_on   (power_on_ok)-> wait_til_online (reset_timer_online)-> wait_til_online   (reset_timer_online)-> wait_til_online


1/25/2013 1:44:11 AM


Informational

898: %ONLINE-SP-6-DNLDFAIL: Module 13, Proc. 1, Runtime   image download failed because of scp send failure


1/25/2013 1:43:21 AM


Warning

897: %C6KPWR-SP-4-DISABLED: power to module in slot 13 set   off (Reset)

1 Reply 1

paul amaral
Level 4
Level 4

turned out to be related to no enough ram on flexwan to support all 28 T1 using PPP/FR/MLPPP once the card booted up. this would also give us issue where the flexwan would work great from months then just stop passing traffic. upgraded ram from 256 to 512 and problem went away.

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