handset replacement for spa 502g

Unanswered Question
Feb 14th, 2013
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Hi,


I've a Cisco SPA 502G IP Phone and the handset is broken.


I'm unable to find the part/number of the handset for this phone in the manual, web, etc


But I've found a handset with part/number "cp-handset=" with description "handset replacement for Cisco 7900 series IP phones".


Is CP-HANDSET= compatible with SPA 502G? If not, could you please tell me the correct part/number?


Regards,

Roberto

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rbordner Thu, 02/14/2013 - 09:30
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  • Cisco Employee,

There is a replacement handset sku for SPA500 series phones.

SPA500-HANDSET=

roberto.lumbreras Fri, 02/15/2013 - 07:34
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Thanks for the sku... but I'm unable to find it, nobody sells it.


How different are SPA500-HANDSET= and CP-HANDSET+ ?


Regards,

Roberto

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