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Dialling plan that supports star services for the UK

basiluk11
Level 1
Level 1

‎02-17-2013 04:40 AM - edited ‎03-21-2019 06:59 AM

Wendy has sent me a dialling play that supporrts *21, but I need a UK dialling plan that supports all fo the UK star services as below - Can anyone help please?

SET ANONYMOUS CALL REJECTION *227#

CHECK ACR *#227#

CANCEL ACR #227#

Call Divert on all calls

SET CALL DIVERSION * 21 * [phone number] #

CHECK CALL DIVERSION * # 21 #

CANCEL CALL DIVERSION # 21 #

Call Divert on no reply

SET DIVERSION ON NO REPLY * 61 * [phone number] #

CHECK DIVERSION ON NO REPLY * # 61 #

CANCEL DIVERSION ON NO REPLY # 61 #

Divert on no reply: *61*number*wait# == (Extra System Y facility only - does not work on 410567 as of Dec 2011)

Wait is two digit time in seconds (05 to 60) before redirection takes place.

Call Divert on busy

SET DIVERSION ON BUSY * 67 * [phone number] #

CHECK DIVERSION ON BUSY * # 67 #

CANCEL DIVERSION ON BUSY # 67 #

Call Divert on no reply or busy

SET DIVERSION ON NO REPLY & BUSY * 66 * [phone number] #

CHECK DIVERSION ON NO REPLY & BUSY * # 66 #

CANCEL DIVERSION ON NO REPLY & BUSY # 66 #

Call Minder (Voicemail)

CALL MINDER SERVICE 1571

Call Waiting

SET CALL WAITING * 43 #

CHECK CALL WAITING * # 43 #

CANCEL CALL WAITING # 43 #

Caller Display

SET CALLER DISPLAY DATA ON *234#

CHECK CALLER DISPLAY DATA *#234#

CANCEL CALLER DISPLAY DATA #234#

Caller ID

WITHHOLD CALLER ID 141 [phone number]

RELEASE CALLER ID 1470 [phone number]

CALLER RETURN 1471

ERASES LAST NUMBER GIVEN ON CALLER RETURN 1475

BLOCK LAST CALL ANSWERED WITH CHOOSE TO REFUSE 14258 [PIN] **

ADD TO LIST OF BLOCKED NUMBERS WITH CHOOSE TO REFUSE 14258 [phone number] #

Charge Advice

SET CHARGE ADVICE (BEFORE A CALL) * 40 * [phone number] #

SET CHARGE ADVICE (FOR ALL CALLS) * 411 #

CHECK CHARGE ADVICE *# 411 #

CANCEL CHARGE ADVICE # 411 #

Choose to Refuse

BLOCK LAST CALL ANSWERED WITH CHOOSE TO REFUSE 14258 [PIN] **

ADD TO LIST OF BLOCKED NUMBERS WITH CHOOSE TO REFUSE 14258 [phone number] #

I

ncoming Call Barring

SET INCOMING CALL BARRING * 261 #

CHECK INCOMING CALL BARRING * # 261 #

CANCEL INCOMING CALL BARRING # 261 #

Miscellaneous

CHECK WHICH SERVICES ARE ACTIVE * # 001 #

BT LINE TEST & RINGBACK FACILITY 17070

REDIAL LAST NUMBER DIALLED **0

Outgoing Call Barring

SET OUTGOING CALL BARRING * 34 option #

CHECK OUTGOING CALL BARRING * # 34 #

CANCEL OUTGOING CALL BARRING # 34 option * [PIN] #

Reminder Call Service

SET REMINDER CALL (using 24 hour clock with 4 digits) * 55 * [time] #

CHECK REMINDER CALL * # 55 #

CANCEL REMINDER CALL # 55 #

SET REGULAR REMINDER CALL * 56 * [time] * [day option] #

CHECK ALL REGULAR REMINDER CALL * # 56 #

CANCEL A REGULAR REMINDER CALL # 56 * [time] * [day option] #

CANCEL ALL REGULAR REMINDER CALLS # 56 #

Day options numbers: Monday - 1, Tuesday - 2, Wednesday - 3, Thursday - 4, Friday - 5, Saturday - 6, Sunday - 7, Monday - Friday: 8 Every Day - 9.

Remote (Smart) Call Divert on all calls

SET REMOTE CALL DIVERT ON ALL CALLS * 44 * [PIN] * [your full phone number] * [number to divert to] #

CHECK REMOTE CALL DIVERT ON ALL CALLS # 44 * [PIN] * [your full phone number] #

CANCEL REMOTE CALL DIVERT ON ALL CALLS * # 44 * [PIN] * [your full phone number] #

Remote (Smart) Call Divert on no reply

SET REMOTE CALL DIVERT ON NO REPLY * 64 * [PIN] * [your full phone number] * [phone number to divert to] #

CHECK REMOTE CALL DIVERT ON NO REPLY # 64 * [PIN] * [your full phone number] #

CANCEL REMOTE CALL DIVERT ON NO REPLY * # 64 * [PIN] * [your full phone number] #

Remote (Smart) Call Divert on busy

SET REMOTE CALL DIVERT ON BUSY * 65 * [PIN] * [your full phone number] * [phone number to divert to] #

CHECK REMOTE CALL DIVERT ON BUSY # 65 * [PIN] * [your full phone number] #

CANCEL REMOTE CALL DIVERT ON BUSY * # 65 * [PIN] * [your full phone number] #

Ringback

SET RINGBACK [phone number] 5

CHECK RINGBACK *#37#

CANCEL RINGBACK #37#

SET RING BACK INHIBIT *02*37#

CHECK RING BACK INHIBIT *#02*37#

CANCEL RING BACK INHIBIT #02*37#

CALL ROUTING VIA BT

(when using another provider) 1280

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6 Replies 6

basiluk11
Level 1
Level 1

‎02-21-2013 08:25 AM

bump?

0 Helpful

wenyang
Level 4
Level 4
In response to basiluk11

‎02-21-2013 04:59 PM

Hi,

Sorry for the delay. We are going through the list and determine which will be supported and which won't. We will get back to you early of next week.

Best regards,

Wendy

0 Helpful

basiluk11
Level 1
Level 1
In response to wenyang

‎02-22-2013 05:01 AM

Thanks. Will wait patiently.

Sent from Cisco Technical Support iPad App

0 Helpful

wenyang
Level 4
Level 4
In response to basiluk11

‎02-25-2013 07:22 PM

Hi Jon,

Could you please clarify the following services?

1. The dial plan for "Divert on no reply:  *61*number*wait#"? What does "wait" mean?

2. What does the Caller Display service mean, caller's name or caller's phone number?

3. Are there any additional prompts injected for the Charge Advice service?

4. What is expected for Call Routing Via BT? What is the cut through call for UK?

Best regards,

Wendy

0 Helpful

basiluk11
Level 1
Level 1
In response to wenyang

‎02-27-2013 01:49 AM

Thanks Wendy;

1 - ^61^ WAIT used to allow you to set the number of seconds to wait until transferring an unanswered call.

2 - Caller display is CLID - i.e. number only from the exchange.

3 - No other inserts for charge advice.

4 - 1280 is to force the call to be routed through the BT network, regardless of the provider used.

Thanks.

...Jon.

0 Helpful

wenyang
Level 4
Level 4
In response to basiluk11

‎03-04-2013 12:41 PM

Hi Jon,

After thorough discusiion with engineering team and marketing team, we have decided to support most star services you requested except the following items. I have created a PMF for it. Please send me an email at wenyang@cisco.com. I will reply you with the PMF.

Call Minder (Voicemail) 

CALL MINDER SERVICE 1571                                                                                   

Call Waiting  

SET CALL WAITING  * 43 #

CHECK CALL WAITING  * # 43 #

CANCEL CALL WAITING  # 43 #

Caller ID

WITHHOLD CALLER ID 141    [phone number] 

RELEASE CALLER ID  1470  [phone number] 

CALLER RETURN 1471                                                                                    

ERASES LAST NUMBER GIVEN ON CALLER RETURN 1475    

BLOCK LAST CALL ANSWERED WITH CHOOSE TO REFUSE 14258 [PIN] **  

ADD TO LIST OF BLOCKED NUMBERS WITH CHOOSE TO REFUSE 14258 [phone number] #

Choose to Refuse 

BLOCK LAST CALL ANSWERED WITH CHOOSE TO REFUSE 14258 [PIN] **  

ADD TO LIST OF BLOCKED NUMBERS WITH CHOOSE TO REFUSE 14258 [phone number] #

Incoming Call Barring   

SET INCOMING CALL BARRING    * 261 #

CHECK INCOMING CALL BARRING    * # 261 # 

CANCEL INCOMING CALL BARRING    # 261 #

REDIAL LAST NUMBER DIALLED **0 

Outgoing Call Barring 

SET OUTGOING CALL BARRING  * 34 option #

CHECK OUTGOING CALL BARRING    * # 34 # 

CANCEL OUTGOING CALL BARRING    # 34 option * [PIN] #

Reminder Call Service 

SET REMINDER CALL (using 24 hour clock with 4 digits)    * 55 * [time] #  

CHECK REMINDER CALL  * # 55 #

CANCEL REMINDER CALL  # 55 #  

SET REGULAR REMINDER CALL    * 56 * [time] * [day option] #

CHECK ALL REGULAR REMINDER CALL    * # 56 # 

CANCEL A REGULAR REMINDER CALL    # 56 * [time] * [day option] # 

CANCEL ALL REGULAR REMINDER CALLS    # 56 #

Day options numbers: Monday - 1, Tuesday - 2, Wednesday - 3, Thursday - 4, Friday - 5, Saturday - 6, Sunday - 7, Monday - Friday: 8 Every Day - 9.

Ringback

SET RINGBACK [phone number] 5

CHECK RINGBACK   *#37# 

CANCEL RINGBACK  #37#

SET RING BACK INHIBIT *02*37#

CHECK RING BACK INHIBIT *#02*37#

CANCEL RING BACK INHIBIT #02*37# 

Best regards,

Wendy

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