Cisco Jabber

Unanswered Question
Mar 1st, 2013

Does any know how to delete previous chats on Cisco Jabber (Windows 7)?

Thanks in advance,

Andres

Sent from Cisco Technical Support iPad App

I have this problem too.
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leosalcie Fri, 03/01/2013 - 09:33

There is no straight forward option in Cisco Jabber for Windows to clear conversation history but you can use this as a workaround:

1) Exit Cisco Jabber for Windows

2) Delete the file "userid@domain.db" from the following location

For XP:

C:\Documents and Settings\\Local Settings\Application Data\Cisco\Unified Communications\Jabber\CSF\History

For Win 7:

C:\Users\\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History

3) Restart Jabber and now IM's would have been cleared.

https://supportforums.cisco.com/thread/2149160

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