Group membership not matching in CS and CM

Unanswered Question
Mar 29th, 2012

Hi,

We are using LMS 2.6 in Windows 2003 server. Common Services showing 17 group members of RME created group but Campus Manager showing 16 group members of the same group. Please find herewith the attachments.

We need same number of members in the group.

Thanks

I have this problem too.
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Vinod Arya Thu, 03/29/2012 - 11:34

Is this a user defined group just in CS? Or if you have defined another group in campus as well?

Seems to be two different groups made, hence I would request you to check the Rules for Campus if the missind N24PGNS_DHQ_SWITCH matches the rule policy or not.

if just CS made user defined group, try deleting the missing device manually and re-add this again and check.

Also, as a suggestion I would recommend you to try upgrade your LMS as 2.6 is EOL/EOS now.

-Thanks

subrata_mckv Thu, 03/29/2012 - 20:37

The user defined group was created under RME. I had deleted and re-created the missing device several times before.

Please find herewith group membership detail.

Thanks

Attachment: 
Martin Ermel Tue, 04/03/2012 - 03:03

there have been a few problems with Campus OGS in LMS 2.5 / LMS 2.6 ....

try to just restart CampusOGSServer and see if the problem is gone; - issue the following commands in a DOS box:

    pdterm CampusOGSServer

    pdexec CampusOGSServer

Martin Ermel Tue, 04/03/2012 - 10:39

there is a procedure to drop the Campus OGS tables and recreate them, but you will loose your custom groups in Campus; I am not sure if this would affect you, because you wrote about groups created in RME, - do you have custom groups defined in Campus, also?

in any case, if you decide to go this way, you should have a known good system backup, in case of....

Can you post your CampusOGSServer.log and CampusOGSClient.log

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Posted March 29, 2012 at 9:04 AM
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