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MCU 4505 with CM 8.6

bobby.jacob
Level 1
Level 1

Hello,

We have an MCU 4505 having SIP trunk between CUCM, we had created conference on MCU.

We have profile 65, EX90 and Cisco 9951's registered to CUCM.

When we try to call MCU- Conference no. from cisco 9951 video phone its works perfectly, but when we call from EX or Profile it dials shows connecting, with audio only no video and later disconnects automatically from Endpoint logs found,

Apr 24 11:53:11 (none) main: 1089.51 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:11 (none) main: 1090.01 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:12 (none) main: 1090.15 MC I: RemoteInputGateImpl::setIncomingModeReport(ig=137,p=10) [Video (2): H.264 1280x720@19.56 0k ]

Apr 24 11:53:12 (none) main: 1090.51 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:12 (none) main: 1091.01 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:13 (none) main: 1091.52 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:13 (none) main: 1092.02 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:14 (none) main: 1092.52 RTP !ER Flux remote RTCP address not set, suppressing report retransmitProbe

Apr 24 11:53:14 (none) main: 1092.82 SipCall I: ==== outgoingDisconnect appId=10, stackId=-1, eventCookie=-1, (sipCause.dc=8, sipCause.status=0)

Apr 24 11:53:14 (none) main: Got disc req while having pending call req msg

Apr 24 11:53:14 (none) main: 1092.82 SipStack !ER SIP_ASSERT, File: functional/protocols/sip/sipuafsm.c, Line 1957

Apr 24 11:53:14 (none) main: 1092.82 SipCall I: sip_call_handler::handleSIPMDiscCnf(10/-1/-1): Disconnect confirm.

tnx

Bobby

1 Reply 1

ahmashar
Level 4
Level 4

please provide the software version of servers (MCU, CUCM) and endpoints (EX90, etc.) in the call scenario. is there VCS in between CUCM and MCU? if not, is MCU registered on CUCM? authenticated?

with RTCP error, the media negotiation for video codec is not matching.