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CIPC network settings

Unanswered Question
May 17th, 2013
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hello,

i installed the cisco ip communicator on my pc and i tried to configure the network settings but it don't give me the possibilty to change the tftp server and the device name, i use the CCA for configuration. what can be the problem and is it necessary to use the CUCM to add the CIPC phone to the network?thanks

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Alexander Maroukian Fri, 05/17/2013 - 04:24
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Hello Raghda,


Please try to start the CIPC as administrator.


HTH,

Alex


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rchakchouk Fri, 05/17/2013 - 05:34
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thank ou for response, i resolved this problem by installing the setup.exe of CIPC and not setup.msi but now i have another problem when i put 10.1.1.1 in the tftp server ip, the phone shows registering for a long time then shows defaulting tftp server.

danplacek Fri, 05/17/2013 - 08:55
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Can you ping 10.1.1.1 from your PC? (how about 10.1.10.1? -- this is the default tftp source interface on a UC500)


-Dan


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trgood Fri, 05/17/2013 - 09:47
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You may need to add a route to the 10.1.0.0 network from your default gateway. You can temporarily add in a route to your PC to verify it works though. 

danplacek Fri, 05/17/2013 - 11:31
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To add it temporarily on your PC:

1. Open a command prompt (choose run from the start menu, then "cmd")

2. route add 10.1.1.0 mask 255.255.255.0

3. route add 10.1.10.0 mask 255.255.255.0

This assumes that the UC500 has an IP on the subnet your PC is on.


For your gateway, most firewall's have a configuration section called "Static routes" or "Static routing" that should allow you to add the necessary routes.


-Dan


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rchakchouk Sat, 05/18/2013 - 00:15
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hello,

i added the two routes successfully but it shows registering all the time.

rchakchouk Sat, 05/18/2013 - 01:35
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the others ip phones used the 10.1.1.1 tftp server , should the tftp server for the CIPC be the same or i must install a tftp server in my pc?

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