how clear alerts in Cisco Unified Computing System Manager

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Jun 17th, 2013
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Hi all,



can someone tell me please how to

clear alerts in Cisco Unified Computing System Manager?


some off blades has been powered off as part of troubleshooting and  this generated faults in CUCS.

faults has been asknowledged but how to clear them?


alerts  still show in the Fault Summary screen and will until we clear them...


thank you in advance!

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Robert Burns Mon, 06/17/2013 - 07:40
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Please delete the duplicate thread:

https://supportforums.cisco.com/message/3967109#3967109


The only way to get rid of faults is to clear the failure siutation.  Acknowledging the fault only stops it from sending to SNMP/CallHome.  It does not remove the fault.


Find the source of the fault, fix it, and the Alerts will clear.


Robert

andrzejlozowicki Mon, 06/17/2013 - 08:37
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thanks Robert for your response and appologies for posting two threads, first time here, didnt see that every thread must be acknowledged by admin...


so there is no other way to turning off those alerts, if blades are unpluged for time of troubleshooting ?

Keny Perez Mon, 06/17/2013 - 09:32
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Andrzej,


"so there is no other way to turning off those alerts, if blades are unpluged for time of troubleshooting ? "


In UCSM 2.1 release, we added the option to place the Service Profile in Maintenance mode, that will give you the option to suppress expected faults i.e VIFs down.


http://www.cisco.com/en/US/docs/unified_computing/ucs/release/notes/UCS_28313.html


Operational enhancements

Firmware Auto Install

Mixed Version Support (For Infra and Server bundles firmware)

Service Profile Renaming

Fault Suppression    <<<<<<<



I hope that helps



Kenny

Hafiz Butt Mon, 06/24/2013 - 14:43
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  • Cisco Employee,

Hi,



Please see the below attached fault  reference guide for all the related fault and there recommended  action to clear  alerts & primitive support with fault description. As for your Scenario I presume its seems to me power related fault which occurred in CUCS during troubleshooting processes.

http://www.cisco.com/en/US/docs/unified_computing/ucs/ts/faults/reference/UCSFaultsRef.pdf

Best Regards,

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