07-01-2013 06:13 AM - edited 03-19-2019 06:56 AM
Hi,
it seems all is configured as well, so I had a look to the reports (User Phone Login and MWI) and found that the phone numbers are cut.
for instance the dir number +49xxxxyyyzzz was shown as +49xxxxyyyz
Goericke Siegfried | +49xxxxyyyz | Voice Mail User COS |
or
2013-06-27 11:49:47.000 Other MWI On Completed +49xxxxyyy Failure N/A
Is this a problem of the report generator or problem of the directory number lenght?
Thanks.
Solved! Go to Solution.
07-01-2013 01:00 PM
Quick test to prove it, add another extension to the voicemail box user above (alternate extenstion). add this number to the IP phone CUC can reach. Leave a message, then see if CUC flips the MWI on the shorter extension (and without + sign). You can at least narrow down its length, or e164, etc.
07-01-2013 01:00 PM
Quick test to prove it, add another extension to the voicemail box user above (alternate extenstion). add this number to the IP phone CUC can reach. Leave a message, then see if CUC flips the MWI on the shorter extension (and without + sign). You can at least narrow down its length, or e164, etc.
07-03-2013 12:19 AM
Hi,
thanks, I played around this and found thats really the report cut the dir number regardless of using + . It depends on the overall lenght of the dir number. The MWI works also with + in front, (it was a missing partion in css).
Thanks again.
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