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Multiway

Unanswered Question
Jul 8th, 2013
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I am unsuccessful in connecting a Multiway call.



 



I have the following equipment



 



4501 MCU with software 4.1



VCSE with software 7.2.1. The VCSE has an external IP address



TMSPE with software 14.2.2



 



I also have a



C40 with softwareTC4.1 ( I know it’s out of date)



3 E20’s with software TE4.1.1



EX60 with software TC5.1.1



 



All systems are registered to the VCSE and TMS



 



I can make multipoint calls to the MCU from any of the systems.



 



The endpoints all have Multiway enabled. The Multiway address in all endpoints is WNESU-Multiway. This alias does register to VCSE as a SIP alias:



 



<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt; WIDTH: 347.25pt" width=463 mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt; width: 347.25pt;">


Active

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt; WIDTH: 821.25pt" width=1095 mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt; width: 821.25pt;">


true

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Name

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


WNESU-Multiway

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Protocol

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


SIP

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Type

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


SIP UA

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Authenticated

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


False

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Node

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


DefaultSubZone

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Vendor information

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


TANDBERG/4120 (X7.2.1)

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Serial number

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


I have intentionally blanked out the address

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Creation time

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


2013-07-07 16:51:38

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Duration

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


4 hours 29 minutes 41 seconds

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


AOR

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


WNESU-Multiway

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Contact

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


<A href="sip:127.0.0.1:2663;transport=tcp" mcehref="sip:127.0.0.1:2663;transport=tcp">sip:127.0.0.1:2663;transport=tcp</A></P></TD></TR>

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Time since last refresh

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


0 seconds

<TR style="HEIGHT: 15pt" mcestyle="height: 15pt;">

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


Time to expiry

<TD style="HEIGHT: 15pt; BACKGROUND: #f2f6f8; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 6pt; PADDING-RIGHT: 6pt" mcestyle="height: 15pt; background: #f2f6f8; padding-bottom: 0in; padding-top: 0in; padding-left: 6pt; padding-right: 6pt;">


0 seconds



 



 



The VCSE has Conference Factory enabled with WNESU-Multiway as the Conference Factory Alias and [email protected] address of VCSE as the Conference Factory Template



 



 



I have an H.323 search rule of:



 



Priority: 48



Protocal: Any



Source: Any



Request must be authenticated: No



Mode: Alias pattern match



Pattern type: Regex



Pattern String: (99977\d+)@ip address of VCSE



Pattern behavior: Replace



Replace string: \1



 



I have a Neighbor zone created of:



H.323: Off



SIP: ON



Port: 5060



Transport: TCP



Accept proxied registrations: Allow



 



This entry has a search rule of:



 



Priority: 48



Protocal: Any



Source: Any



Request must be authenticated: No



Mode: Alias pattern match



Pattern type: Regex



Pattern String: 999(77\[email protected] address of VCSE)



Pattern behavior: Replace



Replace string: \1



 



 



I can make calls from any of the endpoints to WNESU-Multiway and get to the MCU.



I can make calls from any endpoint to [email protected] address of VCSE  and get to the MCU



I can make calls from any endpoint to [email protected] address of VCSE and get to the MCU.



 



From my EX60 I dial the C40, then put the C40 on hold and dial one of the E20’s. I then press the Merge key on the EX60.



 



The EX60 displays a message reading



 



Merging calls



C40



E20



My EX60 connects with the MCU and I hear a message saying I am the first to join the conference. About 5 seconds later I see a message that reads Merging Calls Failed



 



 



 Thanks for any suggestions


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Martin Koch Mon, 07/08/2013 - 08:09
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The pasted html stuff is quite hard to read.


I recommend that you check out the deployment guide:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Multiway_Deployment_Guide_X7.pdf


some quotes from it:



Note that:



And actually I do not get the thought behind your deployment anyhow and some info are missing

(like which target zone you try to use with your search rules, why you add a h323 only search rule for it,

how you configured multiway on the endpoints, ...)

Also the log from endpoints and the vcs (also search and call history & details for the attempts)


What I would do:

* read the multiway deployment guide

* read the multiway deployment guide again

* properly implement URI dialing and domains, especially if you want to use sip

* see that you get encryption working and thats currently only possible with h323 towards the mcu (if you need encryped content) anyhow, h323 to the mcu still feels like a good idea on vcs deployments also for the

* properly set up the multiway uri on the endpoints (try to prefix it with the protocol you use, like h323: or sip: and also manually set the protocol, I would use the call protocol which you use as the default)

* read the multiway deployment guide again :-)

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