07-12-2013 02:40 AM - edited 03-16-2019 06:20 PM
Hi All,
I'm looking to forward a call on NOAN to extension xxxx, but if xxxx doesn't answer I'd like to then forward the call to yyyy? Can someone advise on how to achieve this? This is in CME.
Thanks
07-12-2013 03:15 AM
Hi,
Put the the receiver DNs in a hunt group and use call forward no annswer to the pilot number of the new hunt group.
Regards, Alex. Please rate useful posts.
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