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Auto-forward to 2 different numbers

GRANT3779
Spotlight
Spotlight

Hi All,

I'm looking to forward a call on NOAN to extension xxxx, but if xxxx doesn't answer I'd like to then forward the call to yyyy? Can someone advise on how to achieve this? This is in CME.

Thanks

1 Reply 1

acampbell
VIP Alumni
VIP Alumni

Hi,

Put the the receiver DNs in a hunt group and use call forward no annswer to the pilot number of the new hunt group.

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
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