Running Unity Connection 8.6.2.
I set up a call handler to serve as my auto attendant for the office. I configured caller input '5' to leave a message and send the message to a user with a mail box. The user receives these messages, but they do not get any MWI. The MWI on the phone does not light up and when I check the WebUI the user's MWI is off also.
Is there something special I need to do to get this to indicate there is a message waiting?