Call home TimeStamp

Eric Lai · ‎07-16-2013

Hi,

The default call-home system notification message is GTM+00:00, Can I change it?

For example change to GTM+8

Thanks.

Lawrence Searcy · ‎07-16-2013

No it can't be changed.

Smart Call Home takes different Cisco device messages across different timezones and tries to correlate them on the back-end. Having the devices send in their messages using GMT+0 is the easiest solution.

The solution does not really take into consideration that humans want to read the call home messages before the Cisco Smart Call Home back-end processes them. They were designed to be computer readable.