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CTI R.P

Unanswered Question
Jul 22nd, 2013
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Hi - Facing issue with CTI Route Point in CUCM 8.5, where it is not getting Register


Created CTI Route Point with Proper Device Pool


Associated the same to PG user


Added the same in Dialled Number with CUCM RC and associate call Type and Script


Added the same in Agent Target Rule  with CUCM RC


Reset the CTI R.point and deassictae the same in PG user - Still No go


Please let me know alternate T.shoot/logs to find exact cause of this issue



SIVANESAN R

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Gergely Szabo Mon, 07/22/2013 - 04:55
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Hi,

are the other CTI RP's - if any - registered?

G.

Sivanesan Rethinam Mon, 07/22/2013 - 05:00
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This is the first time i am trying to register.


Previously we used to have ICM Dial Number Plan for Tansfer and conference.



SIVANESAN R

david.macias Mon, 07/22/2013 - 05:46
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DNP is the best way to do transfers and confereces, why are you going away from them?  Can you post the jtapi log to see what it is saying about this RP?


david

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