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CTI R.P

Hi - Facing issue with CTI Route Point in CUCM 8.5, where it is not getting Register

Created CTI Route Point with Proper Device Pool

Associated the same to PG user

Added the same in Dialled Number with CUCM RC and associate call Type and Script

Added the same in Agent Target Rule  with CUCM RC

Reset the CTI R.point and deassictae the same in PG user - Still No go

Please let me know alternate T.shoot/logs to find exact cause of this issue

SIVANESAN R

SIVANESAN R
4 Replies 4

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

are the other CTI RP's - if any - registered?

G.

This is the first time i am trying to register.

Previously we used to have ICM Dial Number Plan for Tansfer and conference.

SIVANESAN R

SIVANESAN R

DNP is the best way to do transfers and confereces, why are you going away from them?  Can you post the jtapi log to see what it is saying about this RP?

david

I will update you tomorrow

SIVANESAN R

SIVANESAN R
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