Cisco Prime Collaboration

dsnaith123 · ‎07-22-2013

Hi Folks,

Im currently configuring PRIME and have come across an issue:

To add devices to PRIME you need to configure:

Manage Credentials

Discover devices.

When i add a new profile to manage credentials Prime informs:

"This is a duplicate profile name. Please enter a different profile name" - this is not the case as Prime has only been built so there should be duplicate profiles.

Due to this error i have tried the option to mange VG using direct discovery by using IP but i get an error.

The firewalls rules are correct to the Prime server as i can run Getif and it obtains the snmp details.

Were do I view the logs to see what is failing the new profile add or direct discovery attempts.

Thanks

Darryl

Hemalatha Kumarasamy · ‎11-04-2013

Hi Darryl,

When the devices are failed to register, you can look into the logs and figure out why it is failing.

Logs can be found in $EMSAM_HOME/log/Inventory/AccesslevelDiscovery.log

Hope it helps..

Thanks,

Hema

dilip_g · ‎01-14-2014

hi Darryl,

Did you do any import of credentials via the script ?

If you have 0 profiles and still see the "Dulpciate Profile Name" message then it could be a defect. Please reach out to us if you are still facing the issue.

ask-primecollab@cisco.com

Dilip Gangadharaiah
Cisco Prime Collaboration

nikki_carol · ‎01-02-2019

Cisco Prime Collaboration is a comprehensive, unified management solution for Cisco voice and video collaboration networks. It provides automated provisioning, simplified monitoring and troubleshooting, and long-term trending and analytics.