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Unity Connection 9.X - sender's info with interview Handler

Unanswered Question
Jul 22nd, 2013
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Hi,

I have a user TEST with mailbox and for this user

- a Forwarded Routing Rule goes to WELCOME-TEST call handler

- WELCOME-TEST call handler goes to TEST-INTERVIEW interview handler

- TEST-INTERVIEW interview handler goes to BYE-TEST call handler


An external caller sends a voice message but when the user listens information about message the system reports "from TEST-INTERVIEW" and not the sender's ANI.


I used this configuration on a Cisco Unity 8 and I never had this problem.


Can you help me?


Cristina

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