I am running CUCM 9.1.1 and Presence 9.1.1. I have installed jabber 9.2.2. My share desktop icon is greyed out and I can not share my desktop. Has anyone else come accross this issue and found a resolution?
Nope. You must have an active softphone call. The feature works by invoking BFCP to add a second H.264 video stream to the active call, identical to content sharing in a TelePresence call. No softphone call, no sharing (without WebEx).