07-30-2013 06:54 AM - edited 03-16-2019 06:37 PM
Hi
I am trying to change the locale in IPPhones 7911 under CUCM 8.0.2.
There are several 7911 already in spanish but when i have tried to add new phones but it does not update the locale from english to spanish, those new phones are new.
The firmware installed in all phones is SCCP11.9-0-2SR1S, I have tried to change to 9-3-1 or 8-2-2 but always via web from IPPhones I see "error updating locale" and remain in english.
In cisco the firmware for version 7 is in .exe or .zip and CUCM does not recognise that extension and cannot to upgrade from OS,
Does anybody know how to change the locale? or why I receive this error?
thanks!
07-31-2013 01:45 AM
Furthermore, what happen if I add another locale in CUCM, for the same language but newer, which one will the phones take??
Regards!
07-31-2013 05:20 AM
Hi Ivan,
Did you try this specific 8.0 locale file;
Cisco Unified Communications Locale Installer 8.0.3.2000-1 Spanish (Spain) for Cisco Unified Communications Manager 8.0
cm-locale-es_ES-8.0.3.2000-1.cop.sgn
From this path;
Unified Communications Manager/CallManager Locale Installer-8.0(3.2000-1) |
Cheers!
Rob
"A smile relieves a heart that grieves"
- Stones
08-05-2013 01:28 AM
Hi, thanks for your reply, finally the firmware 8-4-4 was sucess for those 7911 and charge spanish locale.
One question about it is 2 7911 is after make a factory reset, now are blocked in upgrading state, and trying to make another factoy reset remains blocked.
Does anybody know how to recover those ipphones???
Thanks!!
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