I have a customer who wants to enable on-demand call recording on QM server .
Is there a plugin that needs to be installed on Cisco side to make it happen .
QM Server 126.96.36.199
Calabrio Call Recording: 188.8.131.52
Calabrio Quality Management: 184.108.40.206
Call Manager 9.1.1
or any infomation regarding that would be helpful