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H323 Gateway error - %VOICE_IEC-3-GW: H323: Internal Error

Unanswered Question
Aug 12th, 2013
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We are getting following error and wuld like to know solution for it.


Here is the error message from the Gateway:

%VOICE_IEC-3-GW: H323: Internal Error (H323 Interworking Error): IEC=1.1.127.5.21.0 on callID 14269 GUID=80FC8A6                                        9E6C901202F01C4020A03CA6A



R1#sh voice iec description  1.1.127.5.21.0

    IEC Version: 1

    Entity: 1 (Gateway)

    Category: 127 (interworking (127))

    Subsystem: 5 (H323)

    Error: 21 (H323 Interworking Error)

    Diagnostic Code: 0




R1#show h323 gateway cause-codes

CAUSE CODE STATISTICS AT 18w0d



     DISC CAUSE CODE        FROM OTHER PEER    FROM H323 PEER

   1 unassigned number (1)                0                30

  16 normal call clearing (            3129              3899

  17 user busy (17)                       0                 1

  18 no user response (18)                0                 1

  19 no user answer (19)                  2                 0

  26 non selected user clea               2                 0

  27 destination out of ord               4                12

  28 invalid number (28)                  6                 0

  31 normal unspecified (31              32                15

  38 network out of order (               6                 3

  41 temporary failure (41)               1                 3

102 recovery on timer expi               0                 1

111 protocol error (111)                 3                 0

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paolo bevilacqua Mon, 08/12/2013 - 05:29
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Update IOS and check again.

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