I am having an issue with CUC 9.1 and recording call handlers. When I record a standard greeting in the CUC web administration page, I am able to save the recording. If go to another section in CUC and go back to that specific greeting, the newly recording greeting is gone and the greeting that was there previously is there. Is there an issue with IE 9 or 10 when recording call handlers? Is there a service I can restart to see if it will help remediate this issue?
Thank you in advance!
I had the same issue a few months back (admittedly with a different version). The problem was with a recent update to a java plugin so I was never seeing the SSL certificate error that the plugin normally pops up. To resolve it I had to roll back to an older version of the plugin.