Difference between cisco shared support and standard warranty

yakov_mozalev · ‎08-14-2013

Dear Sirs,

would you please explain me difference between cisco shared support and cisco standard warranty? For example for model Cisco 881?

I heard that Gold Partners of Cisco can not sell products with standart warranty, only with shared support and the price is higher because of it, is it possible?

Thank you.

jconquel · ‎08-14-2013

Hello Iakov Mozalev,

Thank you for bringing this to our attention

We would like to inform you that you may reach the Partner Helpline or Presales for further assistance regarding the difference of Cisco Shared Support and Cisco Standard Warranty, For example for model Cisco 881.

Please contact Partner Helpline or Presales at 1-800-553-6387 options 5,1and 1. We hope that we have answered your query.

Thank you and Have a great day!

Best Regards,

Jen

CCW Support Team