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CPL Scripts for limiting concurrent users

Answered Question
Aug 18th, 2013
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I want to configure a CPL script that will limit the number of concurrent users based on Zone registrations.


Has anyone completed this before or is there an example of the script that I need to write

Correct Answer by Paulo Souza about 4 years 1 day ago

Hi Peter,


As I understand, you need to restrict the number of concurrent calls in VCS and you plan to do that by using CPL. Is my understanding correct?


If yes, unfortunately, as I mentioned previously in another thread, VCS doesn't provide any mechanism to count the number of active calls and then limit the calls after reach a certain value. You will really need something out of the box to achieve your need, maybe a custom external call policy server, just like I suggested in the other thread, take a look:

https://supportforums.cisco.com/message/4010381#4010381


I do see you really need to have some feature in VCS that allows you to limit the number of concurrent calls, maybe something applied to a specific subzone or search rule. As VCS doesn't provide this feature at this moment, I would suggest you to go ahead and raise a feature request. Contact your Cisco representative, he can help you with that matter.


I also suggested you a "not perfect method" to control the number concurrent calls based upon bandwidth limitation, this is the only thing you have inbox, in VCS itself:

https://supportforums.cisco.com/message/4004704#4004704


I hope this help


Regards


Paulo Souza


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Correct Answer
Paulo Souza Mon, 08/19/2013 - 17:37
User Badges:
  • Gold, 750 points or more

Hi Peter,


As I understand, you need to restrict the number of concurrent calls in VCS and you plan to do that by using CPL. Is my understanding correct?


If yes, unfortunately, as I mentioned previously in another thread, VCS doesn't provide any mechanism to count the number of active calls and then limit the calls after reach a certain value. You will really need something out of the box to achieve your need, maybe a custom external call policy server, just like I suggested in the other thread, take a look:

https://supportforums.cisco.com/message/4010381#4010381


I do see you really need to have some feature in VCS that allows you to limit the number of concurrent calls, maybe something applied to a specific subzone or search rule. As VCS doesn't provide this feature at this moment, I would suggest you to go ahead and raise a feature request. Contact your Cisco representative, he can help you with that matter.


I also suggested you a "not perfect method" to control the number concurrent calls based upon bandwidth limitation, this is the only thing you have inbox, in VCS itself:

https://supportforums.cisco.com/message/4004704#4004704


I hope this help


Regards


Paulo Souza


Please rate replies and mark question as "answered" if applicable.

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