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How to enable USB port on SIP 8961 phone on CME 9.0?

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Aug 22nd, 2013
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In Cisco CME 9.0, how do you enable the USB port on the 8961 phone handsets for headset usage?


It worked fine in the default phone shipping configuration until I created proper per-phone profiles under voice register on the tftp server.. so something they downloaded in their configuration must have broke/disabled it.


Of course, the documentation tells you how to do it in CUCM but not CME.

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felix.fafard Mon, 10/21/2013 - 20:05
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I have the same issue, have you found the solution?


Thank you

Jorge Armijo Tue, 10/22/2013 - 05:37
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Try:


telephony service  service

phone headsetWidebandEnable 0

no create cnf-files 

create cnf-files


voice register global

no create  profile

create  profile


Then reset the voice register pool.


Give it a try and let us know.


HTH


--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

Robert Thomas Mon, 10/21/2013 - 21:27
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Can you download the config file using TFTP utility on Windows so we can confirm the contents?

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