How to enable USB port on SIP 8961 phone on CME 9.0?

johndoe123123 · ‎08-22-2013

In Cisco CME 9.0, how do you enable the USB port on the 8961 phone handsets for headset usage?

It worked fine in the default phone shipping configuration until I created proper per-phone profiles under voice register on the tftp server.. so something they downloaded in their configuration must have broke/disabled it.

Of course, the documentation tells you how to do it in CUCM but not CME.

felix.fafard · ‎10-21-2013

I have the same issue, have you found the solution?

Thank you

Jorge Armijo · ‎10-22-2013

Try:

telephony service service

phone headsetWidebandEnable 0

no create cnf-files

create cnf-files

voice register global

no create profile

create profile

Then reset the voice register pool.

Give it a try and let us know.

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

Robert Thomas · ‎10-21-2013

Can you download the config file using TFTP utility on Windows so we can confirm the contents?