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3560X Crash

Unanswered Question
Aug 27th, 2013
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Hello,


I have several 3560X series switches all running on 15.0(2)SE2, but there is one switch in particular that crashes every 5 weeks (almost to the hour). I have attached a crash file that I cannot decode. Can anyone tell me how to figure out what is failing on this switch? Is it a memory leak, IOS bug, or hardware issue? Any help is appreciated.


Thanks,

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jarita Tue, 08/27/2013 - 10:25
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Do you need to run that release?  The BU is recommending 12.2(55)SE8.  HTH,  Jaime

Danny Morris Tue, 08/27/2013 - 11:17
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I do not have an issue downgrading but I wanted to make sure the IOS is the issue before taking that approach. Because it takes 5 weeks for the switch to crash, I do not want to have to wait that long to see if the issue reoccurs after the downgrade. I have 5 other 3560x's that are running that same release without issue.


Is there any way to decipher meaning out of the crash file?

jarita Tue, 08/27/2013 - 12:23
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I didn't find anything useful in the crashfile sorry.  I did find a similar case for 3560 that RMA resolved the problem.  That may match your situation if you have other switches with no issue.

Leo Laohoo Tue, 08/27/2013 - 15:36
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I have several 3560X series switches all running on 15.0(2)SE2

Are you running either one of these:  PoE, 802.1X or Layer 3?


If you are, downgrade to 12.2(55)SE8.


Otherwise, you can try 15.0(2)SE4. 


I have no problem running 12.2(55)SE8 on my 3750 fleet.  I have a few 3560E running on 15.0(2)SE4 and working fine. 

Danny Morris Wed, 08/28/2013 - 07:08
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They are all running POE and the one that crashed was running IP Routing. I may have to try 12.2(55)SE8

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