08-28-2013 10:03 AM - edited 03-17-2019 03:29 PM
Is there a way to add all contact center users to the contacts list automatically? Right now, our agents are having to search for and add contact manually.
08-28-2013 10:14 AM
Should have searched more carefully before posting. Looks like it is covered in the deployment guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/install_upgrade/deployment/guide/dgcupc.html#wp1292041
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