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After upgrading from 9.1.2 to 9.1.2Interm problem with MgMt port & VPN

Lance Wendel
Level 1
Level 1

Hi all,

I am looking for any information regarding the following issues after upgrading.

My customer has upgraded  their ASA 5545-X  to  9.1.2 interim from 9.1.2, ever since doing that, neither the management port or the  VPN functionality are usable anymore. degrading to the initial 9.1.2  works fine.he compared both configurations and they are  identical, except for different ordering, which shouldn't be relevant.

he replicated the error by upgrading it to 91.2.interim, with the same result.

When accessed by browser, the management port only displays "401 Unauthorized", rather than showing the ASDM download page.

The logs don't contain any helpful information, but show that the TCP connection and SSL handshake are completed successfully.

Upgrading  from ADSM 7.1.2 to 7.1.3 didint  help either (7.1.3 hangs in some  places, so it wouldn't be an acceptable workaround either).

When turning on HTTP debugging, the following lines are displayed on the console:

HTTP: session verified = [0]

HTTP: processing GET URL '/admin/public/asdm.jnlp' from host [...]

Is this a known issue with the latest release?

What debug commands could provide useful information (aaa, acl, webvpn, ...) either there are no output or no nothing useful.

PS: on Cisco BUG tool, I didn't even see 9.1.2 as version displayed

thanks in advance

Lance

1 Reply 1

Julio Carvajal
VIP Alumni
VIP Alumni

Hello Lance,

While being on version 9.1.2 Interim

Do :

show run ssl

show version

show run http

show run asdm

show asp table

And provide us the outputs

For more information about Core and Security Networking follow my website at http://laguiadelnetworking.

Any question contact me at jcarvaja@laguiadelnetworking.com

Cheers,

Julio Carvajal Segura

Julio Carvajal
Senior Network Security and Core Specialist
CCIE #42930, 2xCCNP, JNCIP-SEC
Review Cisco Networking products for a $25 gift card