Internet Explorer 10

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Sep 9th, 2013
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Does anyone know where a compatiblity chart would be located that can tell me if Call Manager 8.x, CME and CCX are compatible with Internet explorer 10?  I have not been able to find any information so far and our company wants to make sure that IE 10 will not be a problem.    For example for call manager 8.x will IE 10 work for the administrator GUI, PCA and CCMuser?              

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Overall Rating: 5 (3 ratings)
Manish Gogna Fri, 09/13/2013 - 00:50
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IE 10 should work on CUCM 8.x as per the following link

"Cisco  Unified Communications Manager Assistant administration (using Cisco  Unified Communications Manager Administration) and the Assistant Console  are supported on Microsoft Internet Explorer (IE) 5.5 or later, Firefox  3.x or later, and Safari 4.x or later.'

Even the release notes for CUCM 9.1 mention IE 6.0 and later.

For UCCX, the CAD-BE, WebChat, Appadmin, Appuser and AppSupervisor clients do not support IE 10, however it can be run on clients where CCX historical reports are run. Check the pdf at the following location.

For CME side, there isn't a clear doc that i could find but i did find that there is a compatibility problem between Cisco Configuration Professional and Internet

Explorer 10.  To resolve the issue: Open Internet Explorer 10 and press Alt key to view the up menu, then click the Tools menu and Compatibility View Settings, Add IP address for compatibility view.



Robert Gardner Mon, 01/20/2014 - 20:53
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We are having issues with getting CUCM 8.6 Admin working with IE11.

Does the Compatability View Settings change also fix this problem with IE11?

Manish Gogna Mon, 01/20/2014 - 20:59
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HI Robert,

As per


Menu bar doesn't work when viewed through IE11  browser.  Menu drop down doesn't appear if you click or hover around the  main menu


When CUCM interface is accessed through IE11 browser


Run IE in compatible mode or use lower versions of IE or use other compatible browsers like Firefox or Chrome




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