We have UCCX 8.0 with QM 8.5 We're using Network recording mode.
Everything seems to be ok ! Audio recording is working, but screen recording stopped working !
I can't find why or how it should work again.
In fact, checked the proxy gateway security, configuration, ...etc and it seems to be ok.
In the daily folder i can see the .erec and .rec files. But i notcied when opeing the xml files the field :
From the log files, i can see the server start screen recording. So I think that the screen is not kept for some reason !
Can you please advice ?