×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

WCS Map Editor Don't Load

Unanswered Question
Sep 15th, 2013
User Badges:

Hi.


I have a 7.0.172.0 versipon of a wcs.


I´m trying to create a new floor and then edit the maps of my building's floors but I only see a white image on the map editor. I've already tried  with png and jpg, also i've tried reducing dpi from 96dpi to 72dpi but i always get the white image.


I have another Floor creating ealier in the same version of wcs and the strange thing is that a image that is ok for editing but img is loaded in the dwg (autocad) format. I 've tried to convert jpg to dwg but have no luck. Previw image is showing ok but in the map editor is still a white paper. Please help.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Maxim Bezzubov Wed, 09/25/2013 - 20:42
User Badges:

Please help. I've tried various version of autocad but have no success.

Maxim Bezzubov Thu, 09/26/2013 - 01:29
User Badges:

Yes. I've tried to created a new Flor and to load image or cad file. I have a preview but in Map Editor just "white paper".

Scott Fella Thu, 09/26/2013 - 05:11
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Image might be too big. Print the CAD drawing to PDF and import it from that.

Sent from Cisco Technical Support iPhone App

Maxim Bezzubov Thu, 09/26/2013 - 19:23
User Badges:

I can publish cad file from autocad to pdf but having an error (not supported format) when I have tried to load PDF in the Floor Editor.


I have tried to load jpg image in very low res - no success - preview is showing but in map editor still "white paper".

Maxim Bezzubov Fri, 11/01/2013 - 01:24
User Badges:

Please help. I've tried various version of autocad, browser and flash player but have no success. Have see just a white image only.

Actions

This Discussion

Related Content

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode