I've install a MCU on my enviroment, but it is not able to dialing to another video conference device dialing the IP, but it does not conect the "call".
Are MCU able to make this kind of call?
If yes, how should I proceed with this call?
Thanks and Regards.
are you having necessary search rules on VCS to make calls to ip-address?
if you MCU is register to VCS all call req will go to VCS- control and then vcs decides where to make calls. let say you want to call a unit on internet using ip-address.
mcu sends the call req to vcs and then vcs needs a search rule where it shoudl route this ip. by default on vcs "calls to unknown ip" is set to indirect and hence you need to add a search rule on VCS-control like "any" to "any ip-address" target would be traversal zone.
on VCS-E calls to unnknown ip is set to "direct" by default so you don't need any search rules. if the firewall settings are proper then call will get establish.
by the way when you say dial to ip-address, which ip-address you are talking of public ip or interal end point ip?