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Call Disconnect Issue H323 Gateway

Unanswered Question
Sep 19th, 2013
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Hello All,


We have an issue with our H323 gateway for a number which disconnects twice ofThrice and then connects, i have the logs attached for you. Please look into it and give me your findings



When call connects successfully:-


Connect Successfully: 022495: Sep 19 15:02:33.889: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x006F

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA1838D

                Preferred, Channel 13

        Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International

        Called Party Number i = 0x81, '1111'

                Plan:ISDN, Type:Unknown

022496: Sep 19 15:02:33.905: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x806F

        Channel ID i = 0xA9838D

                Exclusive, Channel 13

022497: Sep 19 15:02:34.373: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x806F

022498: Sep 19 15:02:34.405: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x006F

022499: Sep 19 15:02:35.365: ISDN Se0/0/0:15 Q931: TX -> INFORMATION pd = 8  callref = 0x806F

022500: Sep 19 15:02:44.033: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x006F

        Cause i = 0x8090 - Normal call clearing

022501: Sep 19 15:02:44.037: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x806F

022502: Sep 19 15:02:44.089: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x006F



When call Disconnects:


Disconnect: 022488: Sep 19 15:01:45.060: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x006E

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA1838C

                Preferred, Channel 12

        Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International

        Called Party Number i = 0x81, '1111'

                Plan:ISDN, Type:Unknown

022489: Sep 19 15:01:45.072: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x806E

        Channel ID i = 0xA9838C

                Exclusive, Channel 12

022490: Sep 19 15:01:45.552: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x806E

022491: Sep 19 15:01:45.600: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x006E

022492: Sep 19 15:01:47.924: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x806E

        Cause i = 0x8090 - Normal call clearing

022493: Sep 19 15:01:48.064: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x006E

022494: Sep 19 15:01:48.068: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x806E


Seems that from my gateway we are sending an information which is highlighted, we suspect it may causes this issue.


Your answer much appriciated.


Thanks.



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Daniele Giordano Thu, 09/19/2013 - 10:47
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Can you add a "debug voice ccapi inouu" also?


Regards.

Carlo Poggiarelli Thu, 09/19/2013 - 11:10
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Hi
A show run would be also appreciated.

Regards

Carlo

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Hythim Ali El Hadad Fri, 09/20/2013 - 14:41
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Hi,


Did you try with the call type set to unknown instead of INT


Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International



Regards

Haitham

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