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Call Disconnect Issue H323 Gateway

Hello All,

We have an issue with our H323 gateway for a number which disconnects twice ofThrice and then connects, i have the logs attached for you. Please look into it and give me your findings

When call connects successfully:-

Connect Successfully: 022495: Sep 19 15:02:33.889: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x006F

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA1838D

                Preferred, Channel 13

        Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International

        Called Party Number i = 0x81, '1111'

                Plan:ISDN, Type:Unknown

022496: Sep 19 15:02:33.905: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x806F

        Channel ID i = 0xA9838D

                Exclusive, Channel 13

022497: Sep 19 15:02:34.373: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x806F

022498: Sep 19 15:02:34.405: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x006F

022499: Sep 19 15:02:35.365: ISDN Se0/0/0:15 Q931: TX -> INFORMATION pd = 8  callref = 0x806F

022500: Sep 19 15:02:44.033: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x006F

        Cause i = 0x8090 - Normal call clearing

022501: Sep 19 15:02:44.037: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x806F

022502: Sep 19 15:02:44.089: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x006F

When call Disconnects:

Disconnect: 022488: Sep 19 15:01:45.060: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref = 0x006E

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech 

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA1838C

                Preferred, Channel 12

        Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International

        Called Party Number i = 0x81, '1111'

                Plan:ISDN, Type:Unknown

022489: Sep 19 15:01:45.072: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8  callref = 0x806E

        Channel ID i = 0xA9838C

                Exclusive, Channel 12

022490: Sep 19 15:01:45.552: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8  callref = 0x806E

022491: Sep 19 15:01:45.600: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8  callref = 0x006E

022492: Sep 19 15:01:47.924: ISDN Se0/0/0:15 Q931: TX -> DISCONNECT pd = 8  callref = 0x806E

        Cause i = 0x8090 - Normal call clearing

022493: Sep 19 15:01:48.064: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x006E

022494: Sep 19 15:01:48.068: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x806E

Seems that from my gateway we are sending an information which is highlighted, we suspect it may causes this issue.

Your answer much appriciated.

Thanks.


3 Replies 3

Can you add a "debug voice ccapi inouu" also?

Regards.

Hi
A show run would be also appreciated.

Regards

Carlo

Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"

Hi,

Did you try with the call type set to unknown instead of INT

Calling Party Number i = 0x1181, '18664223399'

                Plan:ISDN, Type:International

Regards

Haitham

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