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RV180 not showing up in traceroute

Unanswered Question
Sep 25th, 2013
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Hello all,


I have a RV180 router that is not showing up in a traceroute. I have multiple VLANs configured where the clients are on one VLAN and the servers are on another. Inter-VLAN routing is enabled and I can ping back and forth and everything works. However, when I do a traceroute from one VLAN to another, or to anywhere outside the network, the router shows up with the source address.


Here is an example of a trace from a client machine on one VLAN to a server on a different VLAN:


traceroute to 10.33.1.15 (10.33.1.15), 64 hops max, 52 byte packets

1  mpls-sv01.domain.com (10.33.1.15)  0.899 ms  0.430 ms  0.408 ms

2  mpls-sv01.domain.com (10.33.1.15)  1.203 ms  1.079 ms  1.138 ms


Here is another example to an outside address:


traceroute to 75.168.229.233 (75.168.229.233), 64 hops max, 52 byte packets

1  mpls-agw1.inet.qwest.net (75.168.229.233)  0.734 ms  0.393 ms  0.361 ms

2  mpls-gateway-32-38.domain.com (63.228.32.38)  1.277 ms  1.463 ms  1.259 ms

3  mpls-dsl-gw62.mpls.qwest.net (207.225.140.62)  20.675 ms  21.135 ms  21.061 ms

4  mpls-agw1.inet.qwest.net (75.168.229.233)  20.922 ms  19.953 ms  20.717 ms



I'm not understanding why the router is not showing up as the first hop. Or at least why it looks like router is being hit but not responding properly. Any suggestions?


Thanks!

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jeffrrod Mon, 09/30/2013 - 10:24
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  • Bronze, 100 points or more

Dear Taylor,


Thank you for reaching the Small Business Support Community.


It's been several days and nobody has commented on your inquiry, and therefore I suggest you to address your concern to another support channel available; either chat or by phone;


https://supportforums.cisco.com/community/netpro/small-business/sbcountrysupport


Please do not hesiate to reach me back if there is any further assistance I may help you with in the meantime.


Kind regards,



Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer


*Please rate the Post so other will know when an answer has been found.

Taylor Vick Mon, 09/30/2013 - 14:57
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According to SB Support, this is a known bug and there currently is no solution.

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