Voicemail not working on Jabber 9.2.2 client

Answered Question
Sep 26th, 2013
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Hi


I am running Jabber 9-2-2 with CUCM 9.1.1, Presence 9.1.1 and Unity Connection 9.1.1. The problem that I am having is within the jabber client, when I press the voicemail icon, it tells me that "You are not signed into your voicemail account" When I go into options in the jabber client and enter my unity connection username, password and server, it does not recognise them(username or password invalid message). The username and password are valid in unity connection. I have configured IMAP in the voicemail class of service and I can telnet to port 143 on the unity connection server from the PC that is running jabber, so there is no firewall restrictions.


Has anyone come accross this issue before?


Thanks,
Derek

Correct Answer by Jonathan Schulenberg about 3 years 10 months ago

Jabber for Windows abandoned IMAP connectivity starting in 9.2 in favor of an HTTP REST interface. Double-check the config as it has changed:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_J6915A59_00_jabber-windows-server-setup_chapter_01.html#JABW_TK_S41DA666_00



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Correct Answer
Jonathan Schulenberg Fri, 09/27/2013 - 06:11
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Jabber for Windows abandoned IMAP connectivity starting in 9.2 in favor of an HTTP REST interface. Double-check the config as it has changed:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_J6915A59_00_jabber-windows-server-setup_chapter_01.html#JABW_TK_S41DA666_00



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